Shipping policy

Processing Times

  • All orders are processed within 1–2 business days (excluding weekends and public holidays).

  • You’ll receive a confirmation email with tracking details once your order has shipped.


Shipping Options & Delivery Times

  • Standard Shipping (Australia): 3–6 business days

  • Express Shipping (Australia): 1–3 business days

  • International Shipping: 7–14 business days (depending on destination)

Delivery times are estimates only and may vary due to courier delays or peak periods.


Shipping Rates

  • Australia: Flat rate of $12 for standard, $20 for express.

  • International: Calculated at checkout based on location.

  • Free shipping available on orders over $150.


Tracking Your Order

  • All orders come with tracking.

  • You’ll receive a tracking link via email once your package is on its way.


Duties & Taxes (International Orders)

  • International customers are responsible for any customs duties, taxes, or fees charged by their country.

  • One Hundred Apparel cannot control these costs or predict them in advance.


Lost or Delayed Orders

  • If your order hasn’t arrived within the expected timeframe, please reach out to us at admin@100apparel.com.au.

  • We’ll work with our shipping partners to resolve the issue.


Returns & Exchanges

  • For details on returns and exchanges, please see our Returns Policy.


At One Hundred Apparel, we give 100% in everything we do including making sure your gear gets to you quickly and safely.